Our Current And Past Consulting Projects 

National City Bank

Kalamazoo, Michigan



  • Created "Best Practices" Desk Procedures for First Data System
  • Advised and Consulted During Conversion to First Data System
  • Three Portfolio Conversions Using New Account Conversion Process

Card Management Corporation

Evansville, Indiana



  • Process Review Analysis
  • Best Practices Recommendations for Cardholder and Merchant Customer Service and Collections Desk Procedures
  • Product Control File Management Review

GE Card Services

Stamford, Connecticut



  • Private Label Portfolio Conversion
  • New Client Implementations
  • Test Script Creation
  • User Acceptance Testing
  • Client Settlement and Accounting

First Consumers National Bank

Beaverton, Oregon



  • Portfolio Evaluation
  • Reports Management Review

PSCU

St. Petersburg, Florida



  • Process Review
  • Organizational Planning

Banco Popular

Orlando, Florida


  • New Product Startup Support
  • Best Practices Desk Procedures
  • Product Control File Implementation Support

Pulaski Bank and Trust Company

Little Rock, Arkansas


  • Start Up Feasibility Study
  • Back Office Service Provider Review
  • P and L Projections
  • Strategic Planning
  • Applications Workflow Review

Fleet Bank

Horsham, Pennsylvania

  • Managed Portfolio Conversion to First Data System
  • Product Control File Audit and Best Practices Review
  • Temporary Management Resources

TCM Bank

Tampa, Florida


  • Developed Desk Procedures
  • Provided Portfolio Profitability Analysis Guidelines

Equifax Credit Card Services

St. Petersburgh, Florida


  • Developed Desk Procedures

Home Shopping Network, Inc.

St. Petersburg, Florida


  • Designed a private label credit card program

First Data Resources, Inc.

Omaha, Nebraska


  • Numerous projects over the last 17 years, both internal for FDR, and its clients.

American Express Centurion Bank

Salt Lake City, Utah

  • Process review analysis
  • Functional cost analysis

Liberty National Bank

Oklahoma City, Oklahoma


  • Feasibility study for a start-up bank card program
  • RFP to change back office providers

First Data Oil Card Services

Tulsa, Oklahoma


  • Conversion Management for Two Major Clients
  • Design and Implementation of New Settlement System

Bank IV

Wichita, Kansas


  • Managed New Product Introduction
  • Advised Operations Group During Conversion to First Data System
  • Collection System Review and Product Control File Revisions

First Data Retail Services

Tulsa, Oklahoma

  • Collection System Review
  • Charge Off Projections
  • Product Control File Revisions

Signet Bank

Richmond, Virgina

  • Create Desk Procedures for Correspondence, TeleBank, and Settlement Groups for First Data System
  • Advised Bank Card Operations Group During Product Control File Creation

Home Savings of America

Irwindale, California

  • Managed New Line of Credit Product Implementation
  • Participated in Product Control File Set Up
  • Managed Conversion to First Data System
  • Product Control File Parameter Review

Federal Savings Bank

Little Rock, Arkansas



  • Process Review Analysis
  • Temporary Management Resources

SunTrust BankCard, NA

Orlando, Florida

  • Assist with Conversion from TSYS to FDR
  • Design and Implementation of Test Scripts

AVCO Financial Services Corporation

Costa Mesa, California

  • Temporary Management Resources Dealer Processing Center
  • Project Management New Application Processing Interfaces

First Union National Bank

Charlotte, North Carolina

  • Portfolio Conversion Using New Account Conversion Process

The Credit Store

Sioux Falls, South Dakota


  • Product Control File Audit
  • Process Review Analysis

ARKSYS

Little Rock, Arkansas


  • Assisted in Credit Card Conversions for International Market

PNC Bank

Wilmington, Delaware


  • Product Control File Audit and Best Practices Review

We are only a phone call away! Call 501-312-2022 and let us know how we can help with your project.